Return Policy

Right of Return

You have the right to cancel your order within 14 days of receipt without giving any reason. The period begins on the day after delivery of the goods.

Return Conditions

Items must be in new condition
All original packaging and accessories must be included
Please include proof of purchase
Worn or damaged items cannot be returned

Return Process

To initiate a return, please contact our customer service at support@yunova.de or use the return form in your customer account. We will send you a return label by email.

Shipping Costs

The cost of return shipping is borne by the buyer, unless the return is due to an error on our part. For defective or damaged items, we will cover the return shipping costs.

Refund

After receiving and inspecting your return, you will receive a full refund. The refund will be transferred to your original payment method within 14 days. Shipping costs will not be refunded unless you are returning due to an error on our part.